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FAQ
Frequently Asked Questions
Everything you need to know about working with ScalarTek.
General
What does ScalarTek do?
Where is ScalarTek located?
How do I get started?
What's included in the free website evaluation?
Is the consultation really free?
What is the Founding Client Program?
How is ScalarTek different from other agencies?
How do you measure success?
Pricing
How much do your services cost?
Do you offer retainer packages?
Do you offer any guarantees?
Why should I trust a new agency?
What's your pricing model?
Do you require a deposit or upfront payment?
Process
What is your typical project timeline?
How do you communicate during a project?
Do you provide monthly performance reports?
How does competitive analysis work?
How quickly can you start?
What happens if I'm not happy with the work?
Do you work with businesses in [industry]?
Can I see examples of your work?
Technical
What technologies do you work with?
Do you provide hosting and maintenance?
Can you work with our existing systems?
What if my site goes down?